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Home Seller

How to Choose the Right Listing Agent (Hint: It's Not About Commission)

Wally
Wally Bressler Nov 4, 2025

You're ready to sell your house. You've already started mentally spending that equity. You can practically taste the closing day champagne. There's just one tiny problem: You need to find a listing agent. And not just any agent—the RIGHT agent.

So what do most people do? They call up three agents, ask them what their commission rate is, and pick whoever offers the lowest number. It's like choosing a surgeon based solely on who charges the least. Sure, you'll save money upfront. But what happens when things go sideways?

Here's the uncomfortable truth nobody wants to tell you: Commission should be one of the LAST things you consider when choosing a listing agent. Yeah, I said it. And I'm about to explain why choosing based on commission alone is quite possibly the worst decision you can make when selling your home.

The Commission Trap: Why Cheap Usually Costs More

Let's talk about the elephant in the room. You're selling a $500,000 house. Agent A wants 6% commission ($30,000). Agent B offers to do it for 4% ($20,000). Easy choice, right? You just saved ten grand!

Except you didn't. Not even close.

Because while you were busy patting yourself on the back for negotiating that lower commission, you missed something crucial: Agent A has a track record of selling homes for 8% above asking price. Agent B? Their listings typically sell for 5% below asking.

Let's do the math. Agent A sells your house for $540,000 (8% above asking). After their 6% commission ($32,400), you walk away with $507,600. Agent B sells your house for $475,000 (5% below asking). After their 4% commission ($19,000), you net $456,000.

You just "saved" $13,400 in commission and LOST $51,600 in sale price. Congratulations, you played yourself.

This isn't hypothetical. This happens every single day. Sellers get so fixated on commission that they completely ignore what actually matters: the final number on your check at closing.

What Actually Matters When Choosing a Listing Agent

If commission isn't the right metric, what should you be looking at? Buckle up, because there's a lot more to this decision than you think.

Their Marketing Strategy (Not Just "We'll Put It on the MLS")

Any agent can slap your house on the MLS and call it a day. The great ones? They have a comprehensive marketing plan that includes professional photography, virtual tours, drone footage, staging consultation, targeted social media campaigns, email marketing to their network, and open houses that actually attract qualified buyers.

Ask potential agents to show you their marketing plan. If they can't produce one, or if their answer is basically "we'll put it online and see what happens," run. Your house isn't a lottery ticket—it deserves a real strategy.

Their Track Record in YOUR Market

National sales awards are nice, but you know what's better? An agent who knows your neighborhood inside and out. Someone who can tell you that houses on your street with updated kitchens sell for $50,000 more than comparable homes two blocks over. Someone who knows which buyers are actively looking in your area and what they're willing to pay for.

Ask them: How many homes have you sold in this ZIP code in the last year? What were the list-to-sale price ratios? How long did they stay on market compared to the area average? If they're fumbling for answers, they're not your agent.

Their Negotiation Skills

Here's where the rubber meets the road. A great listing agent isn't just a marketer—they're a closer. When you get multiple offers, they know how to create a bidding war. When inspection issues come up, they know how to handle them without killing the deal. When buyers try to renegotiate at the last minute, they know how to hold firm or when to compromise strategically.

This skill alone can be worth tens of thousands of dollars. And you'll never know if an agent has it until you're already committed to them. So ask for references. Talk to their past clients. Find out how they handled tough situations.

Communication Style and Availability

Selling a house is stressful. The last thing you need is an agent who ghosts you for three days every time you have a question. You want someone who responds quickly, keeps you updated, and makes you feel like you're their priority (even if you're not their only client).

During your initial meetings, pay attention to how they communicate. Do they listen to your concerns? Do they explain things clearly? Do they return your calls and emails promptly? This is a preview of what working with them will be like.

Why Terms Matter (Yes, Even in Listing Agreements)

Everyone focuses on commission percentage, but the listing agreement itself—the contract you sign with your agent—contains terms that can make or break your selling experience.

The Length of the Agreement

Most agents want a 6-month listing agreement. Some will push for a year. But what happens if they're not performing? If your house has been sitting on the market for 90 days with zero showings because your agent priced it wrong and has done minimal marketing, you're stuck.

Look for agents who are confident enough to offer shorter initial terms—maybe 90 days—with the option to extend if things are going well. If they're good, you'll want to keep them anyway. If they're not, you haven't trapped yourself in a bad relationship.

Cancellation Clauses

Read the fine print. Some listing agreements make it nearly impossible to fire your agent without paying them anyway. Others have reasonable cancellation terms. You want an agent who's confident in their abilities and willing to earn your business throughout the process, not one who's trying to lock you in regardless of their performance.

What Happens After Closing

Some agreements include what's called a "tail" or "protection period"—meaning if you sell to someone the agent showed the house to within a certain period after the listing expires, you still owe them commission. This is reasonable to some extent, but watch out for excessive tail periods (anything over 90 days is questionable).

The Cost of Choosing Wrong

Mike Oddo, CEO of HouseJet, puts it bluntly: "Choosing the wrong listing agent can cost you more than just money. It can cost you months of your life, enormous stress, and in some cases, the deal itself. We've seen sellers lose buyers because their agent was unresponsive, we've seen homes sit on the market so long they became stigmatized, and we've seen sellers accept lowball offers because they were desperate to be done with a process that should have been smooth. The agent you choose doesn't just affect your bank account—they affect your timeline, your peace of mind, and your future plans."

That's the reality. The wrong agent doesn't just cost you money on the sale price. They cost you in:

  • Time: A house that sits on the market for six months instead of selling in 30 days
  • Stress: Constant uncertainty, poor communication, and dealing with problems that could have been avoided
  • Opportunity: Missing out on your next dream home because your current house won't sell
  • Reputation: In some markets, a house that's been listed too long gets a stigma, making it even harder to sell

HouseJet's Recommendations for Choosing Your Listing Agent

At HouseJet, we've seen what works and what doesn't. Here are our top recommendations:

1. Interview at least three agents, but don't make commission the deciding factor. Instead, ask each agent to present their marketing plan, show you their recent sales in your area, and explain their pricing strategy. The agent who comes prepared with data, has a comprehensive plan, and demonstrates deep market knowledge is worth paying for—even if their commission is higher.

2. Ask for a 90-day performance review built into your listing agreement. This gives both you and the agent a chance to evaluate how things are going. If the agent is performing well—getting showings, receiving feedback, adjusting strategy as needed—you'll happily continue. If not, you have a natural exit point without drama or legal complications. Good agents won't hesitate to agree to this because they're confident in their abilities.

The Bottom Line

Look, I get it. Commission is real money. When you're looking at a $25,000 or $30,000 commission check, it hurts to write it. But that pain is temporary. The pain of selling your house for $50,000 less than it's worth because you chose the cheap agent? That sticks with you.

The right listing agent is an investment, not an expense. They're the difference between selling for asking price in six months and selling for 10% above asking in three weeks. They're the difference between a smooth transaction and a nightmare that makes you never want to move again.

So when you're choosing your listing agent, ask yourself: Do I want to save 1-2% on commission, or do I want to make 5-10% more on my sale price? Do I want the cheapest option, or do I want the best outcome?

Choose wisely. Your bank account (and your sanity) will thank you.